About Reagents, Inc.

Differences between Reagents, Inc. and large lab warehouses:

  • Reagents strives to give customers fair pricing and the best service without demanding long-term contracts. Even though Reagents has to make a profit, we are a privately held company which does not have to meet stockholder’s continuous demands for sales and profits.
  • Reagents is not only a dealer for national brands like EMD and Mallinckrodt but we offer an extensive line of our private label material. To supply material for our private label, our suppliers must meet rigorous quality standards. From this list we choose those who are price competitive. (We maintain a list of several approved suppliers for each product.)
  • Large warehouses are not equipped to manufacture custom solutions like Reagents, Inc. Your technician can make one phone call and speak directly to the chemist who manufactured your solution. Companies the size of Reagents can be more accommodating than larger companies when it comes to special request.
  • All Reagents sales people have science backgrounds. We do not have “slick” presentations as seen by the large warehouses who hire business and marketing majors. Our science backgrounds give you an advantage in that we communicate with end users in a way which can help save time and money. Our first principle is to sell our product with honest representation and build a relationship based on this trust. We feel our track record speaks for itself.
We are a Quality Assured organization
Our Mission is to supply quality chemicals and chemical solutions. We respond to the needs of our customers by providing them the products they want, when they want them, with efficient customer service. We maintain our commitment to customer satisfaction through continuous improvement. The quality of our products and quickness of our service are and will remain the keys to our success.

Reagents, Inc. offers the greatest flexibility in fulfilling customer requirements now and in the future.”

—Charles E. Waits III, President